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Specialist enquiry

Storage enquiries

Tell us what needs storing, where it is and how long you need storage. We will review your requirements before confirming whether we can arrange a suitable service.

What we need to know

  • Describe the contents and approximate space needed.
  • Include your preferred collection date and storage duration.
  • Tell us whether you need access during storage or a redelivery service.
Start your enquiry

Availability and pricing confirmed after review.

Tell us about the job

Include the locations, timing and handling requirements. We’ll review the details before discussing availability and pricing.

Signed-in customers can add photos after sending this enquiry. If you are not signed in, sign in first. You can send a text enquiry without an account.

For a date range, enter both dates. Leave both blank if you are undecided. These are preferences, not confirmed slots.

We will check your preference with the provider. Add any exact time restrictions under Other requirements.

We use these details to respond to your request. Privacy policy

Prepare your storage enquiry

Storage works best when the collection, time in storage and eventual redelivery are planned together. Use the enquiry to explain your situation, even if the final delivery address or date is not known yet.

Describe what needs storing

List furniture, boxes and bulky items, with approximate dimensions where possible. Explain how long you expect to need storage and whether the contents are already packed. Photos and a clear inventory can help with later discussions.

Separate what you will need before redelivery

Keep a copy of the inventory and label boxes so you can identify their contents later. Set aside anything you will need while the rest is stored. If you expect to retrieve individual items, explain that before a storage arrangement is proposed; access to one box may require moving other goods.

Think about access during storage

Say whether you need regular access, occasional access or only redelivery at the end. Ask about access before choosing a storage arrangement.

Agree the full arrangement before committing

Ask about collection, storage charges, access, redelivery, notice periods and applicable cover. PayAVan will review the enquiry before confirming whether a suitable service can be arranged. No unit, provider or price is reserved by the form.

Questions about storage enquiries

Check the details before you arrange your move.

Ask us a question
Can I enquire without a redelivery date?

Yes. Explain the expected duration and what is still uncertain. Final arrangements must be agreed before any service is booked.

Can I access my items while they are stored?

Include this requirement in the enquiry. Access arrangements need to be confirmed for the proposed service.

Is transport included in a storage enquiry?

Tell us whether you need collection and redelivery. The enquiry itself does not confirm either transport or storage.

Storage enquiries | PayAVan